On 17th June and also in the year 2009, “139 – Rail Sampark,” the main info for Indian Railway has actually of late launched the center of Railway info with short messaging service that is TEXT, which is a top-notch service virgin train ticket promo code. The individuals can acquire the information concerning PNR standing, ticket price, seat accessibility and also arrival as well as departure by simply transferring TEXT in the particular sentence structure to 139. The syntax for ticket placement info is -PNR 10 figures PNR Number as well as SMS to 139 Details of the actions.
The center has been started on by Indian Train Catering & Tourist Company Ltd.
( IRCTC), a public market which has been carried out by the Ministry of trains. This Railway enquiry solution functions on the number 139 which can be called from the landline or cellphones all over the nation without any prefixing of the STD code. The facility has actually become extremely approved with the Train guests. Till today’s date more than 7 lakh 50 thousand phone calls every day are being obtained on 139 from around the country. The objective of 139 is to obtain connected to the masses, a service that is meant for all and also is effectively and without difficulty readily available. All through the day call centre support comes in eleven regional languages from edge to collar in India.
The centers consists of queries connected to arrival as well as departure of trains, PNR problem of berth condition as well as rate query. Along with this, the number 139 could additionally be gotten in touch with to schedule a train ticket where cash is paid either through a cash money card over phone and the ticket is supplied or emailed to the user with the email id.
The Indian Train Event catering as well as Tourist Firm Ltd (IRCTC) celebrated the primary anniversary of its “139 – Rail Sampark”, the Indian Train information services, shows off an everyday listing of above 5 lakhs calls from length as well as breath of the nation.
Supplied by Bharat BPO, the particular center manages enquiries connected to arrival, departure, timetables of trains removaling in between 2 stations, PNR and booking of berth condition, price query, availability of Tatkal change, trip planning, concession and also discontinuation guidelines, money back regulations and also trains in-between stations.
Generally we can claim this is a service that has changed the whole railway system together with the net ticketing services previously providing to be a flee achievement “139 – Rail Sampark” will certainly customize the way a customer associates with the Railway authorities.”